Privacy policy and data transparency
At Utility Metric, we believe that clear insights should come with clear protections. As an independent cloud-based energy management platform, we prioritize the confidentiality and integrity of your utility records, consumption analytics, and personal information at every step.
Information we collect and why
We only collect the information necessary to provide and improve our platform features. This includes basic contact details such as your name, email address, phone number, and account preferences. To deliver meaningful analytics, our system processes utility billing information, historical energy usage figures, and property or multi-location records that you voluntarily input. Utility Metric does not collect or store utility account passwords or payment card numbers for its bill-tracking features.
No sale of data and strict cloud security
We never sell your personal or business data. We share information only with trusted technical service providers—such as cloud hosting, security monitoring, and customer support vendors—strictly to operate the platform under contractual confidentiality terms. Your records are safeguarded by robust technical and organizational measures on reputable cloud infrastructure, with access strictly restricted to authorized personnel.
Your rights and data control
You maintain ownership and full authority over your data. You can access, review, and export your utility records and account history in common digital formats. If you choose to close your account or permanently delete your stored data, our team will promptly process your request in accordance with applicable requirements. You can reach out directly via our contact page or at our office located at 606 Lincoln Rd, Miami Beach, FL 33139.